Convergys

Career Details
Eligibility:

Engineering Degree with 50%

Selection Process:

Written
GD
Interview

Entry Package:
2.1
Organization Details
Industry:
IT/Software, Hardware
Company Profile :

Convergys Corporation is a global leader in providing customer care, human resources and billing services. We combine specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services and software support.

Clients in more than 70 countries speaking nearly 35 languages depend on us to manage the increasing complexity and cost of caring for customers and employees. We serve the world's leading companies in many industries including:

Communications
Financial services
Technology
Consumer products.

Firstly there was a sectional written test comprising of following sections:
1.WORD USAGE(20Q) This comprised of a long scientific passage with blanks labeled (1-20)and 4 options for each questions. 2.REASONING ,QUANT AND VENN DIAGRAM SECTION(45Q) The questions were moderate ,u just have to manage ur time well enough.
3.UNIX(10Q) Just go through the syntax of various commands in unix..like echo meta,etc.
4.RDBMS(10Q) This was the easiest section if u hav the basic knowledge of dbms and SQL.
5.C++(15Q) Some questions were tough.be well versed with pointers,classes,inheritance
Out of around 300 candidates,38 cleared the written.

Then they called us for the ppt and the HR guy was very strict. He told us about the organization, its domains, industries served and all other aspects of the company. He said that they only pick the best because they offer the best to their employees. Then he gave us a 30 minutes break to eat something and come back with a presentation prepared of our own for 2-3 minutes..on any topic.

When we came back we found that we were going straight for interviews and the presentation will be seen there only.My no.was around the 30th so i had to wait a long time for the interview and now starts the real thing…..
When I went to greet them they stood up and shook hands with me. Then he asked me about the presentation. I had barely spoken 30-40 seconds that he said stop!! We got the gist of what you wanted to say. My topic was”Should group discussions and presentations be a part of freshera recruitment” and I was strongly in favour of it. One of the interviewer asked….. was I trying to impress them??to which I gave a flat answer..sir this, is just my view.if you are impressed then I m doing my job right.
Then he asked me some HR questions…as to who r chadha’s,what is ur objective and why.Then he asked me technical questions.. Firstly about my project then he came to SQL,DBMS..joins cursors,procedures..how to keep a database secure,a query to join two tables to create a table with a primary key and a null column. Asked me some queries to which I wasn’t right but he was gauging my confidence. Then he asked about c++,object oriented programming. .inheritance. .types of classes. .types of inheritances,malloc,calloc…and he was quite satisfied with my answers.
Then the other guy asked me if this was my first interview ..i told him it was my second 1st being infosys..then he asked what went wrong there..i told him that 1 puzzle did the trick . Itold him that I was waiting for satyam’s interview.then he told me that he himself was a x-satyamite.he then explained about the policies of Indian companies and their nature of keeping guys on bench. Then he asked me if I were to choose between satyam and convergys what would I choose and why…..i told him convergys because there is a chance of going abroad….the he explaine about the whole issue of going abroad. Then came his final sentence….. Irrespective of u choosing either of the companies I would like u to be a part of convergys..i said a solid “thank you,sir” and he told me to sharpen skills in unix,dbms,sql,c,c++ before joining.

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The test was divided in five

The test was divided in five sections (100 Q’s 100marks 100 minutes)

1. Inferential vocabulary. 20 Q’s 20 Mins. 20 Marks

2. Analytical and Logical Reasoning 45 Q’s 45 Mins. 45 Marks

3. UNIX Programming. 10 Q’s 10 Mins. 10 Marks

4. RDBMS 10 Q’s 10 Mins. 10 Marks

5. C++ 15 Q’s 15 Mins. 15 Marks

Inferential vocabulary: (Q.No. 1-20) 20 Q.s 20 marks 20 minutes

Fill in the blanks with appropriate words.

Analytical & logical Reasoning: (Q.No. 21-65)

(Q.No. 21-30) Venn diagram problem
(Q.No. 31-38) Venn diagram problem

(2 Q’s) Assumption problem Such as India, Srilanka, Australia, England and Pakistan are the top five cricet teams for the last three

consecutive years 2001-03. Asutralia and England were never in top 2 positions in 2003 srilanka wasin 4 th position in the first two years Australia and englasnd interchanged thire positons.

Q.No 1 Which is the top2 team in 2001 ?

QNo’s 40-41 Simple logical Q’s

Q.No 40. Boys was standing in row a particular boy was standing in 5th position counted both ways. How many boys were standing in the row?

QNo’s 42-52 Data sufficiency

QNo’s 52-53 Coding decoding

QNo’s 52 In a certain language BLACK is coded as .Then what is the code for BLEACH ?

QNo’s 60-65 Cube problem (painting sides)

UNIX programming: Qno’s 65-75 (10 Q’s 10 Min. 10 marks)

To find output of programs mostly code snippets involving echo command.

QNo. 71 Which is a command interpreter a). Shell b). kernel c).demon d). none of the above

RDBMS:
QNo.s 76-85 (10 Q’s 10 Min. 10 marks)

Question involving Primary Key Integrity constraint.etc

C++:
QNo.s 86-100 (15 Q’s 15 Min. 15 marks)

Finding Output from given code snippets

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